Contact us
The fastest way to get help is email: [email protected]. Tell us what you were doing and, if it’s a bug, which page or workspace it happened on — it helps us reproduce the issue quickly. We’re a small team and aim to reply within a couple of business days.
Common questions
A page I need is blurred
A page is blurred only when one of your rules covers it — the overlay names the rule that fired. In Standard mode you can unlock the page for 5 or 10 minutes; to change the rule itself, edit the workspace’s rules (edits apply from the next session — a running session keeps the rules it started with).
Nothing is being blurred
Two things to check. The session mode: Open mode intentionally blurs nothing — it’s just the timer and tab tools. And the rules: blur only happens when a rule covers the site, so make sure the workspace you started actually blocks it. Standard and Strict also need the site-access permission Chrome asks for at your first Standard or Strict start.
Billing, trials, and cancelling
Payments are handled by our provider, Polar. You can manage or cancel your subscription from the billing portal linked in the extension’s upgrade screen. For invoices or refund questions, email us and we’ll help.
Delete my account or data
Email [email protected] from your account address and we’ll delete your account and trial record. You can also revoke Solidmind’s access to your Google account at any time from your Google Account permissions. See our Privacy Policy for what we store.
More
See the Privacy Policy and Terms of Service, or read the blog for how Solidmind thinks about focus.